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Industry Solutions & Pain Points

Pain Points by Customer Type

Customs authorities supervision solution

Customs Authorities

  • Safety risks in manual boat-based observation
  • Staff shortage under growing trade volume
  • Limited transparency and replayability of manual records
  • Need to improve intelligent supervision image

The global momentum toward paperless trade is accelerating. The UN Global Survey on Digital and Sustainable Trade Facilitation 2025 reports a global paperless trade implementation rate of 72%, up 7 points from 2021, covering 174 countries. Ports and customs agencies that delay digital adoption risk falling behind both regulatory expectations and competitive benchmarks.

Port operations and tally solution

Ports / Tally Units

  • Draft survey operations rely on manual processes with low efficiency
  • Lack of effective means for seaside draft observation, posing safety hazards
  • Need higher throughput via digital operation
Inspection agencies digital workflow solution

Inspection Agencies

  • Manual processing limits draft survey business volume
  • Settlement accuracy depends on objective data
  • Low intelligence level affects service quality
Shipyards and cargo owners solution

Shipyards & Cargo Owners

  • High boat rental, labor and time costs
  • Unfair data may cause direct financial losses
  • Lack of in-house experts for draft process review

Solution Value from GOTEC Platform

Faster draft survey efficiency solution

Efficiency

Cut draft survey operation time by around 30% and reduce vessel waiting time. The efficiency imperative is well understood across global trade: China's Single Window platform now serves 11 million registered users, processes 26 million declarations daily across 964 online services, and integrates 30 government departments. Shanghai's implementation alone reduced cargo declaration time from 1 day to 30 minutes, saving enterprises over ¥2 billion annually in trade costs. An ADB study of China's Single Window rollout found significant increases in port calls, with the strongest effects among smaller vessels and less congested terminals — precisely the ports that stand to benefit most from GOTEC's technology.

Remote observation safety solution

Safety

No need for risky climbing of rope ladders or small boat observation.

Data fairness and traceability solution

Data Fairness

Algorithm reading + online transmission + full process traceability.

Port intelligence upgrade solution

Intelligence Upgrade

Supports standardization and smart transformation for port operational supervision. In 2024, Cambodia\'s digital customs system processed over 200,000 consignments, driving a 13.8% increase in customs revenue -- a tangible example of how digitalization directly strengthens fiscal outcomes alongside operational gains.